Deactivation service and emergency numbers for insurance

Deactivation service for bank or credit cards

If your card or PIN is lost or stolen, call the deactivation service right away

Emergencies related to motor vehicle damage

If your journey is interrupted to a failure of or damage to your car, please call:

Serious injuries and illnesses during a journey abroad

  • Eurooppalainen’s Travel Emergency Service +358 (0)10 253 0011 (24/7)
  • At OP Claim Help can find the nearest reliable doctor or hospital in your destination and instructions for various situations of loss or damage.

  • The contact details of the Euro-Center nearest your destination will be on Euro-Center's website.

Other phone numbers

  • OP Insurance's telephone service, 010 253 1333 (in English),
    • for claims on weekdays 9 am–4pm
    • outside the service hours you get instructions from the phone number for emergencies
  • In statutory policies, we are pleased to serve you on the following numbers on weekdays 9 am–5 pm

You make file a loss report and a claim easily and safely in our Internet Service and OP-mobile. If you have the Extended Mobile Services package, you do not even need key codes for making a loss report.

Filing a claim for further compensation is equally easy in the Internet Service and OP-mobile.

Our chat service in the Internet Service will assist you in making a loss report. The chat service is available from Monday to Friday between 8 am and 10 pm and on Saturday and Sunday between 10 am and 6 pm.

Telephone Service: +358 (0)10 253 1333 (in English)

  • From landline network: €0.0835 per call plus €0.07 per minute
  • From Finnish mobile subscriptions: €0.0835 per call plus €0.17 per minute

Switchboard 010 253 000 and other numbers beginning with 010

  • From landline network €0.0835 per call plus €0.07 per minute
  • From Finnish mobile subscriptions: €0.0835 per call plus €0.17 per minute when called from mobile subscriptions

Statutory motor liability insurance: +358 (0)30 105 500

  • From Finnish landline network: local call charge; from mobile subscriptions: mobile call rate charged by telephone service providers

Motor claims under statutory insurance +358 (0)30 105 502

  • From Finnish landline network: local call charge; from mobile subscriptions: mobile call rate charged by telephone service providers